General
A satisfied customer is our
first priority. We want our customers to return to this
website often. If you have any questions, comments, or
concerns sent us a note:
customer@ohiovalleycollect.com
Disclaimer
Antique stock and bond certificates can not be sold or traded at any
stock market exchange. Scripophily financial instruments have been
cancelled or were never issued by the corporations. Merchandise offered for
sale is for the collection of antique stock and bond certificates.
Customers are buying old antique certificates that have historical
significance and collector value.
Warranty of Merchandise
Our express warranty for all
merchandise. All antique stocks, bonds, and currency are
authentic. Merchant does not sell or deal in reproductions.
There are no other warranties express or
implied. Privacy Matters
Customer privacy of information is important at Ohio Valley Collect.
Ohio Valley Collect will not provide any information concerning
customers to anyone. Customer credit card information is not
known to us. Ohio Valley Collect uses PayPal as a credit card
processing provider. PayPal is used because it is safe and
secure.
Ordering Items
Shopping cart buttons are used to purchase merchandise. On each
catalog page there are "Add To Cart" buttons for merchandise for sale.
Click the "Add To Cart" buttons for each item to purchase. Once
shopping is complete click the "View Cart" button at the top of the
catalog page. Verify that order is correct. Click the "Checkout"
button and follow the instructions provided by the credit card
service. Credit card orders are processed immediately and
goods are shipped on the next postal service day whenever possible.
Payments
OVC
accepts MasterCard, Visa, and other credit cards through an
independent credit card service provider PayPal™.
Customers
must have an established PayPal™ account to make purchases. New
customers can quickly set up a PayPal™ account at
http://www.paypal.com.
Purchases using PayPal™
are safe and secure. OVC does not accept other payment
methods.
Returns
OVC return policy, customer has ten (10) days to make a
return of merchandise. Customer must pay all shipping costs on
returned merchandise. Goods returned to OVC must arrive in the same
condition as sent to the customer. Customer must notify OVC by email prior to
making a return. OVC will supply further instructions. Return
of merchandise
may be made for any scripophily certificate or banknote purcahse. Once
the returned merchandise arrives we will process a refund, or
provide credit to future purchases at customers option.
OVC guarantees the authenticity of all
items in our catalogs. OVC makes every attempt to provide honest and
accurate description of the goods up for sale. If customer has
questions regarding the quality of an item send OVC a note. Merchant
will examine the merchandise and provide customer with a
more detailed description.
General Shipping Notes
All merchandise is packaged for best protection of merchandise.
All packages are marked "Do Not Bend" and "Do Not Fold". Very large
documents will be shipped in flat envelopes if possible. Large
format stocks or bonds will be shipped folded if the document has
already been folded. Send an email with questions regarding
shipping. All shipping charges are in United States Dollars.
OVC is not responsible for merchandise lost or
damaged during shipment to the customer. Customer must make a claim
with the Postal Service if merchandise is lost or damaged.
Customer must provide accurate address
information with an order. If customer provides a bad address
and the shipment is returned. OVC will notify customer and wait 10 days for
customer to provide a correct mailing address. If customer does
not contact OVC within 10 days the merchandise will be returned to
the catalog. The customers order is then considered
cancelled. Merchandise that must be sent by mail a second time
will require an additional shipping fee.
Shipping Within United States
Shipping of merchandise within the United States is $5.50 per order.
The United States Postal Service is used for all orders. Send
merchant an email to obtain insurance.
Shipping Outside the United States
Shipping of merchandise to destinations outside of the United States
is $25.00 per order. Global Priority mailing is $35.00 per
order. The United States Postal Service is used for all
orders. Send merchant an email to obtain additional insurance or to
discuss alternative shipping vendors.
Product Images
Images are available for all items up for sale through this web site. The images have been created using
a flat bed scanner or a digital camera. Some of the
images may not include an image of the whole document. Reverse
sides are imaged by request by email. Bond coupons are only photographed when
they are of noteworthy pictorial value to the customer. |