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Ohio Valley Collect |
Customer Service Page
| General Having a satisfied customer is our first priority. We want your return business. If you have questions, comments, or concerns we want to hear about them. Send us a note and we will reply as soon as possible. eMail address: customer@ohiovalleycollect.com Returns Ohio Valley Collectibles guarantees the authenticity of all items in our catalogs. We also make every attempt to provide honest and accurate descriptions of the goods up for sale. Most of our scripophily items are about 100 years old and will show varying amounts of aging, some have had rough handling, and some have been stored using improper storage methods before coming to us. If you have questions regarding the quality of an item send us a note, we'll pull the certificate, and provide you with a more detailed description. Our return policy is simple, you have five days to make a return from the date of receipt of our goods. You pay all postage costs on a return. Goods returned must arrive in the same condition as sent to you. Please notify us prior to making a return and we will supply further instructions. Returns may be made for any scripophily certificate or banknote. Once the returned merchandise arrives we will send a refund, or provide credit to future purchases at your option. Privacy Descriptions and Conditions of
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eMail address:
customer@ohiovalleycollect.com
Copyright © Ohio Valley Collectibles, 2002, 2008